Terms of service

RECEIPT OF ORDER

 An order will only be accepted once full payment for that order is received. If acceptance is communicated, it is contingent upon receiving full payment. However, accepting an order does not imply acknowledgment of full payment receipt. After authorizing your credit card and verifying product availability, Ratnaprabha will send you an email receipt confirming your order. Please retain this receipt for your records.
 

DELIVERY INFORMATION

 Your Ratnaprabha will be delivered worldwide with full insurance coverage through our reliable and trackable logistics partners, couriers, or registered post. Both domestic and international orders are fully insured and shipped using a secure tracking service. Once your item has been dispatched, you will receive an email notification. If you have any questions, please don't hesitate to contact our customer service team, who will be happy to assist you.

INSURANCE

All shipments from Ratnaprabha will include insurance coverage. However, please note that the insurance provided by us only applies during transit and is valid until the delivery is accepted. In the event of goods being returned due to damage, it is your responsibility to insure them, as they are sent at your own risk.

DUTIES AND TAXES

 Our pricing does not include any levies or taxes for orders delivered outside India. The goods may be subject to local import duties and taxes based on the prevailing rules and rates of the respective country or state/province. Ratnaprabha is not responsible for any import duties or taxes imposed when the goods are exported out of India. Additionally, any import duties and taxes payable are the sole responsibility of the customer and not Ratnaprabha.

Each time you use or cause access to this website, you agree to be bound by these Terms and Conditions, as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this website, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms and Conditions. Please see our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

Our website and services provided to you on and through our website on an "as is" basis. You agree that the owners of this website exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this website and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy or improper delivery of any data or information.

In order to use this service, you must register and agree to provide truthful information when requested. When registering, you explicitly agree to our Terms and Conditions, which may be modified by us from time to time and available here.

Registration data and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy.

You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password.